Operating company
Mr&Ms Cat Inc.

Operation manager
Ruri Yamanouchi

location
1-14-8 Sengoku, Bunkyo-ku, Tokyo

mail address
help @ mrandmscat.com
press @ mrandmscat.com

URL
https://mrandmscat.com

Required price other than products
In addition to the product price, the following fees will be charged separately.
1) Consumption tax 10%
2) Delivery fee of 590 yen (extra and remote islands in Japan will be charged separately.)

how to order
Online order

payment method
Credit Card/Amazon Pay/Shopify Pay

Payment deadline
In case of credit card payment, we will settle at the time of purchase. The billing date varies depending on each card company.
If the delivery date of the product is one month or more, the payment may be deducted before the item is delivered to you.

Product delivery time
We will ship by the next business day after your order.
*Hand-made products and other made-to-order products have different delivery times. Please be sure to check the notes on the product.

About returns and exchanges
Please contact us by filling in the necessary information from the inquiry form below within 7 days after the item arrives.
We will contact you again.
Inquiry Form>>

*Made to order products such as handmade products may not be returned or exchanged. Please be sure to check the notes on the product.

About refund
For returns or exchanges due to customer's convenience (other than damage or stain on the product), we will accept returns or exchanges within 7 days after delivery if you contact us with your intention of return or exchange. Customers are responsible for the shipping, transfer and cash on delivery fees that are required for returns and exchanges. In case of our responsibility for defects or shipping mistakes, we will bear the shipping cost.
*Made-to-order products such as handmade products may not be refundable. Please be sure to check the notes on the product.